Pharmacy and supply

Pharmacy management system

A pharmacy management system is software that manages the medication process in a pharmacy, from receiving and verifying prescriptions to dispensing, stock control and safety reporting, so every medicine issued can be traced to a patient, a prescriber and a batch.

Why it matters

Medication is one of the largest sources of preventable harm in health care. A meta analysis reported by The BMJ found that about 1 in 20 patients experienced preventable harm, and that drug incidents accounted for almost half of it [1]. WHO's Medication Without Harm challenge set the goal of reducing severe, avoidable medication harm by 50 percent [2]. The pharmacy is the last point at which an error can be caught before a medicine reaches the patient.

Key points

  • Prescriptions arrive electronically from the patient record, which removes transcription from paper charts.
  • Pharmacist verification is built into the workflow. AHRQ PSNet recommends that clinical pharmacists oversee dispensing and check for interactions and allergies before medication is released [3].
  • Stock is held by batch and expiry, so a recall or an expired lot can be located and withdrawn quickly.
  • Interventions and medication safety events are recorded in a structured form that can be reviewed and reported.
  • The software supports the pharmacist's review; it does not replace it [3].

In Moana

The Moana Pharmacy Management System is production ready and available standalone or with the full platform. It checks interactions and allergies with severity, records pharmacist verification, tracks batch and expiry, and manages the controlled drug register, ward supply and recalls against the same patient record.

Sources

  1. Around one in 20 patients are affected by preventable harm, The BMJ, 2019
  2. WHO launches global effort to halve medication related errors in 5 years, World Health Organization, 2017
  3. Medication errors and adverse drug events: PSNet primer, Agency for Healthcare Research and Quality, accessed 2026