Case study · Papua New Guinea

ANGAU Memorial Provincial Hospital, Lae.

Implementation: data mapping and configuration complete

Moana is working with ANGAU Memorial Provincial Hospital in Lae, under the Morobe Provincial Health Authority. ANGAU serves a catchment of about 2.8 million people across the Momase region.

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Moana and hospital team outside ANGAU Memorial Provincial Hospital, Papua New Guinea

CountryPapua New Guinea
SiteANGAU Memorial Provincial Hospital, Lae, Morobe
StatusImplementation
StageData mapping and configuration complete; rollout and training next

The challenge

A hospital that serves a region.

ANGAU is a Level 5 facility and the second largest hospital in Papua New Guinea. It is the district hospital for Lae, the provincial hospital for Morobe, and the regional referral hospital for the Momase region, which covers about 2.8 million people across Morobe, Madang, East Sepik and Sandaun, with further referrals from the Highlands.

A hospital with that reach needs a record that holds up across every department and every handover. The partnership’s objective is to advance digital health at ANGAU and to strengthen patient care, service delivery, clinical governance and health information management.

Paper is a workflow, not a problem

The Cancer Department runs on a national registry form that follows a patient from registration to follow up. The form works. What does not work is that it lives in a filing cabinet. So the job is not to redesign the process: it is to put the form into the system so the registry builds itself as care happens.

How the work began

Department by department, with the people who run each one.

The plan was a clinical pilot: emergency, registration, admissions, then the wards. Engagement began with the Officers in Charge of departments across the hospital, followed by sessions with the remaining departments and the nursing teams. Structured departmental work began with the Medical Records team and has proceeded department by department since.

Each department’s workflow is mapped with the people who carry it out and configured in Moana with them, before anything goes into use. Configuration is not a phase at the end. Data mapping and configuration are now complete.

The departments came to us

Several departments came to the team directly after seeing the work in the clinical areas, which widened the scope beyond the original pilot. Catering wanted ward nurses to place inpatient meal orders with dietary needs attached, and invoices to go straight to the hospital’s finance office. Maintenance wanted any department to raise a job from its own dashboard into one queue.

What is being deployed

Built on open standards, aligned to national governance.

The work is aligned to Papua New Guinea’s National Digital Health Strategy 2025 to 2030 and proceeds through the established governance pathways of the Morobe Provincial Health Authority and the National Department of Health.

Moana is built on open standards so that the hospital’s data can be exchanged with national systems through named standards rather than custom connections. ANGAU owns its data. Moana maintains the system and provides support on site and remotely.

Modules

Standards

HL7 FHIR R4
HL7 v2
ICD 10
LOINC

Timeline

Where the work stands.

September 2026Partnership commencedMoana Digital Health and ANGAU Memorial Provincial Hospital commence a partnership for digital health in Morobe.
October 2026Data mapping and configuration completeWorked through department by department with the staff who run each one.
NextRollout and staff training on siteThe Moana team works alongside the hospital’s own ICT staff. ANGAU has asked about bringing its paper records into the system: import from existing spreadsheets and systems, or digitisation of paper records with a final human check before anything enters the record.

Acknowledgements

With thanks.

Moana Digital Health acknowledges Dr Kipas Binga, Chief Executive Officer, and the Senior Executive Management team of the Morobe Provincial Health Authority; Dr Steven James, Director Curative Health Services; Mr Francis Wau and the ICT team; and Mr Jayson Kum, Manager Medical Records, whose coordination and sustained support have made this work possible.

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